Exchanges
We're sorry if things didn't work out this time - but we're committed to making it up to you!
If your Sets™ are faulty, never arrive, or are damaged in transit, you're welcome to exchange for a new pair of Sets™ or store credit. You have 30 days to contact care@sets.co.nz.
When applying for an exchange or refund, we've made things easier for you. Simply copy and paste this template with your information and we'll get back to you within 2 working days.
Full Name:
Order Number:
Would you like an exchange or store credit?
Reason for exchange / store credit:
(Attach any photos for reference)
Unfortunately, we do not offer exchanges or store credit for changes of mind. We also do not cover any damage that occurs after the original delivery.